WELLNESS WORD OF THE DAY:
1. decide or announce that (an arranged or planned event) will not take place.
The quote “Life is what happens to you while you’re busy making other plans” is most often credited to John Lennon. We here at Eco Chateau don’t know the source, but we fully understand the sentiment.
As optimists, our team hopes you’ll make it to every relaxing & refreshing body wrap, colon hydrotherapy, facial, or massage appointment you book with us. Your therapist would never spend your scheduled time using their gifted hands to twiddle their thumbs. Your private sauna suite would never sit hot & empty, chromotherapy lights glowing despondently. As realists, we understand the many reasons why that doesn’t always happen.
Therefore, we’ve made some changes to our generous 24-hour cancellation & rescheduling policy:
• Therapist appointments canceled, rescheduled, or missed within 24 hours of start time will continue to incur a $40 fee, per appointment.
• Sauna & whole body vibration appointments canceled, rescheduled, or missed within 24 hours of start time will continue to incur a $25 fee, per appointment.*
As always, a credit card is required at time of booking. We take pride in our ability to not require pre-payment for appointments, thereby allowing you the flexibility to pay with a different method the day of your visit. (Because life happens, remember?)
*For our Luxe VIP Members, the late cancellation fees for sauna & whole body vibration appointments are waived. If you’d like to enjoy this, and the other many benefits of VIP membership – or if you’d like to upgrade from a monthly membership – please ask us how!
We sincerely appreciate your understanding and patronage. Like Lennon also said, “All you need is love.” We have SO much of that for guests…we just need a little notice if you can’t make it in, too!